1. OUR COMMITMENT TO TRUST & SAFETY
FIXTORS is dedicated to fostering a secure, transparent, and results-driven environment where clients and credit professionals interact with confidence. Our Trust & Safety Policy outlines the rules, enforcement procedures, and safeguards in place to ensure the integrity of our platform.
 
2. VERIFICATION OF CREDIT PROFESSIONALS
To protect clients, all credit repairers listed on FIXTORS  must:
Submit proof of identity (government-issued ID)
Provide business credentials (if applicable)
Confirm prior credit repair experience or results
Agree to FIXTORS’s 80% issue-resolution performance standard

Ongoing Monitoring:
 FIXTORS  may conduct periodic reviews of profiles, client reviews, and resolution rates to ensure continued compliance.
 
3. ZERO TOLERANCE FOR FRAUD OR MISREPRESENTATION
The following activities are strictly prohibited:
Misleading claims about results or credentials
Submitting fake testimonials or reviews
Charging unauthorized fees
Creating multiple profiles to manipulate the platform

Violation results in:
Immediate removal from the platform
Permanent ban
Possible legal action

4. CLIENT & PROVIDER CODE OF CONDUCT
Clients must:
Be honest about credit issues and documents
Pay agreed-upon fees through FIXTORS
Avoid harassing or abusive behavior

Providers must:
Maintain professional communication
Honor pricing and timeframes listed on their profiles
Respect client confidentiality

 Harassment, discrimination, or verbal abuse of any kind is grounds for suspension or removal.

5. SAFETY REPORTING & INVESTIGATION
 If you experience misconduct, fraud, or any violation of our terms:
Report it via the “Report” button on any profile or message

Email us at info@unilinked.net

 FIXTORS  investigates all reports within 72 hours and may
Issue warning

Remove content

Suspend or ban account

Escalate to law enforcement if necessary

6. DISPUTE RESOLUTION POLICY
If a dispute arises between a client and a credit professional:
Users are encouraged to resolve the issue through direct messaging

If no agreement is reached, submit a Dispute Request Form (available under the “Help” section)

FIXTORS will mediate the case using:

Message history

Service scope and deadline

Uploaded files

Payment records

 FIXITORS’s decision is final and binding within the scope of our platform.
7. PLATFORM SECURITY & DATA PROTECTION
All data is stored using secure SSL encryption. We actively monitor for:
Suspicious logins

Unauthorized access

Malware or phishing attempts

Users are advised to:
Use strong passwords

Never share account details

Report any unusual activity immediately


8. CHANGES & CONTACT
FIXTORS may revise this policy at any time. Updates will be posted on the platform.
 For safety concerns, contact us at: support@fixtors.com
 
IN WITNESS WHEREOF, the parties have executed this Agreement:

FIXTORS / UNILINKED LLC