Privacy Policy

1. INTRODUCTION

At FIXTORS, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you access our platform.

This policy applies to all users of the FIXTORS platform, including clients and credit repair professionals.

2. INFORMATION WE COLLECT

We may collect the following types of information:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Government-issued ID (for Service Provider verification)
  • Payment information (handled via third-party processors)

2.2 Credit Information

For clients, we may collect or receive:

  • Credit reports or credit scores
  • Dispute-related documents
  • Identity verification records
  • Credit repair goals and notes

2.3 Usage Data

  • IP address, browser type, device information
  • Pages visited, referral links, and session duration
  • User actions on the platform (bookings, messages)

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Facilitate communication between clients and credit repair professionals
  • Process payments and manage transactions
  • Maintain security, safety, and fraud detection
  • Improve our platform performance through analytics
  • Send account-related communications, updates, and support

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data.

We may share your information with:

  • Service Providers: For service delivery (with client consent)
  • Payment Processors: Stripe, PayPal, or others for billing purposes
  • Legal Authorities: If required by law, subpoena, or to prevent fraud or harm
  • Third-Party Tools: Analytics services such as Google Analytics, only for platform performance

5. DATA RETENTION

We retain your information as long as:

  • Your account remains active, and/or
  • Necessary to fulfill legal, tax, audit, and regulatory obligations.

When data is no longer needed, we securely delete or anonymize it.

6. YOUR DATA RIGHTS

As a user of FIXTORS, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Withdraw consent where applicable
  • Lodge a complaint with your local data protection authority (if applicable)

To exercise any of these rights, contact us at: Info@fixtors.com

7. DATA SECURITY

We implement administrative, technical, and physical security measures to protect your personal data, including:

  • Secure data encryption
  • Access restrictions
  • Periodic audits and vulnerability scans

8. DISCLOSURE TO LAW ENFORCEMENT

We may disclose user information:

  • In response to a valid legal request such as a subpoena or court order
  • To prevent, detect, or investigate illegal activity, fraud, or threats
  • When disclosure is necessary to protect the rights, property, or safety of FIXITORS, our users, or the public

9. CHILDREN’S PRIVACY

FIXTORS  is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. All changes will be posted with a revised “Last Updated” date. Continued use of the platform implies acceptance of the updated terms.

11. CONTACT INFORMATION

For any privacy-related questions or requests, contact:

FIXTORS  (a subdivision of Unilinked LLC)
 Info@fixtors.com

IN WITNESS WHEREOF, the parties have executed this Agreement:

FIXTORS / UNILINKED LLC